Shipping policy
Order Processing & Shipping Rates
Orders from LWL Self Care Handmade Products, LWL Aromatherapy Handmade products etc...
- Delivery Time: Estimated delivery within 2-4 business days using USPS
- Shipping Cost: Free Shipping
- Processing Time: 1-2 business days to process your order. Please allow.
- Once processed, you will receive an email notifying you that your order is on its way. A follow-up email with real-time tracking information will be provided when your order is ready for delivery.
- Money Back Guaranteed
Shipping to Canada
We now ship eligible handmade, hand-poured candles and self-care products to Canada from our US fulfillment location. Canadian customers will see prices and available shipping options in CAD at checkout.
Delivery times may vary based on the destination, carrier, and customs processing. Digital downloads are also available to Canadian customers and don’t require physical shipping. If you have questions about whether a specific item ships to Canada, please contact us before ordering.
Orders from Our US Warehouses: USCCJ
- Delivery Time: Estimated delivery within 5-8 business days using USPS, UPS
- Shipping Cost: Free shipping on all domestic orders from USCCJ warehouse,
- Processing Time: Please allow 1-2 business days to process your order.
- Once processed, you will receive an email notifying you that your order is on its way. A follow-up email with real-time tracking information will be provided when your order is ready for delivery.
- Money Back Guaranteed
Orders from Our Overseas Warehouse: JC
- Delivery Time: Estimated delivery within 15-20 business days depending on the item purchased.
- Shipping Cost: Free shipping on all orders from the overseas JC warehouse.
- Processing Time: Please allow 3-6 business days for order processing, plus an additional 5-10 business days for packing and shipping.
- You will receive a tracking email once your order is dispatched, enabling you to follow its journey. The estimated delivery time frame begins from the date of order placement.
- Money Back Guaranteed
"View on Amazon" Items
- Certain items listed in our shop feature a "View on Amazon" button. These items are sold and fulfilled by third-party Amazon sellers.
- Shipping Rates & Delivery Times: As these items are processed by the respective Amazon seller, shipping costs and delivery times will vary. Please refer to the details provided on the Amazon product page.
Further Assistance
If you have any questions or concerns regarding your order, feel free to reach out to us at lightworkslab@gmail.com. We’re here to assist you!